Delivery Policy

Last Updated: July 4, 2026

At Sam Selects, we strive to ensure your order arrives safely and as quickly as possible.

Estimated Delivery

Delivery estimates shown during checkout are estimates only and should not be considered guaranteed delivery dates.

Delivery times may vary due to:

• Carrier performance
• Weather conditions
• Holidays
• Customs processing
• Supply chain delays
• High order volume

Delivery Confirmation

Delivery is considered complete once the shipping carrier marks the package as delivered to the address provided during checkout.

If your tracking shows "Delivered" but you cannot locate your package, we recommend:

• Checking around your property.
• Asking household members or neighbors.
• Contacting the shipping carrier directly.
• Waiting 24–48 hours, as carriers occasionally mark packages as delivered before final drop-off.

Failed Deliveries

If a package is returned due to:

• An incorrect address
• An incomplete address
• Failure to collect the package
• Refused delivery

the customer may be responsible for any additional shipping costs required to resend the order.

Delivery Delays

While we do our best to process orders promptly, Sam Selects cannot guarantee delivery dates and is not responsible for delays caused by shipping carriers or circumstances beyond our control.

Missing Items

If your order is missing an item, please contact us within 7 days of receiving your package. Be sure to include your order number and photos of everything you received so we can investigate.

Customer Support

If you experience any delivery issues, don't hesitate to reach out. We'll do our best to assist and help resolve the situation whenever possible.